Privacy Policy – CA Mortgages

Last updated: 03/10/25

CA Mortgages (“we”, “our”, “us”) is committed to protecting your privacy and handling your information in a transparent and secure way. This Privacy Policy explains how we collect, use and protect your personal data when you use our website, submit information through our forms, or contact us.


1. Who we are

CA Mortgages is a mortgage advisory business based in the United Kingdom. We are authorised and regulated by the Financial Conduct Authority (FCA).

If you have any questions about this Privacy Policy, please contact us at:
Email: contact@mortgagelocal.co.uk
Phone: 07495753484
Address: 26 Berrycroft Lane Romilly Stockport Cheshire SK6 3AU.


2. What data we collect

a) Contact Form

When you use the contact form on our website, we collect:

  • Your name

  • Email address

  • Phone number

  • Any other information you choose to provide

b) Agreement in Principle (Get Started form)

When you complete the Agreement in Principle form, we may collect:

  • Full name

  • Date of birth

  • Address history

  • Employment and income details

  • Deposit and property purchase information

  • Contact details

  • Consent for credit searches (soft checks only, unless agreed otherwise)

This information is required to assess your eligibility for mortgage products and to provide personalised advice.

c) Mortgage Calculator

Our mortgage calculator is provided as an illustrative tool only. We do not capture, store, or process any data you enter into the calculator.

d) Automatically Collected Data

Like most websites, we may collect technical data such as:

  • IP address

  • Browser type

  • Device type

  • Pages visited and time spent on the site

This is collected via cookies and analytics tools to help us improve our website.


3. How we use your information

We use your data for the following purposes:

  • To respond to your enquiries and provide customer support

  • To assess your eligibility for mortgage products

  • To prepare an Agreement in Principle or mortgage application

  • To comply with regulatory obligations (FCA and GDPR requirements)

  • To improve our website and services

We will only use your data for the purposes you expect and will not process it in a way that is incompatible with those purposes.


4. Lawful basis for processing

Under GDPR, we rely on the following lawful bases for processing:

  • Consent: When you provide your details via a form.

  • Contract: To provide mortgage advice and arrange mortgages at your request.

  • Legal obligation: To comply with FCA regulations and anti-money laundering checks.

  • Legitimate interest: To operate and improve our website and services.


5. How we share your information

We may share your information with:

  • Mortgage lenders, insurance providers, and solicitors where necessary to progress your enquiry

  • Regulatory bodies such as the FCA where legally required

  • Trusted IT and hosting providers who support our website and systems

We will never sell your personal data to third parties.


6. Data storage and retention

  • We store personal data securely within the UK or EEA.

  • Data provided via enquiry forms is retained only as long as necessary to handle your enquiry.

  • If you proceed with a mortgage application, your data will be stored in line with FCA record-keeping requirements (typically 6 years).

  • If you do not proceed, we may retain your details for up to 12 months before securely deleting them.


7. Cookies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and understand how you interact with our site.

You can manage or disable cookies in your browser settings. For more details, see our [Cookie Policy].


8. Your rights under GDPR

You have the following rights regarding your personal data:

  • Right to access – Request a copy of the data we hold about you.

  • Right to rectification – Request corrections to inaccurate or incomplete data.

  • Right to erasure – Request deletion of your data where we are not legally required to retain it.

  • Right to restrict processing – Request limits on how we use your data.

  • Right to data portability – Request transfer of your data to another provider.

  • Right to object – Object to processing based on legitimate interests.

  • Right to withdraw consent – Withdraw your consent at any time (this does not affect prior lawful processing).

To exercise these rights, please contact us at contact@mortgagelocal.co.uk


9. Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, and unauthorised access. All form submissions are encrypted via SSL/TLS.


10. Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

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